Privacy Policy

At Thinking Vertical, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, register for our masterclass, submit an enquiry, interact with our advertisements, or access our services through third-party platforms such as TagMango and GrowthFlow AI. By using our website or submitting your information, you agree to this Privacy Policy.

1. Who We Are

Business Name: Thinking Vertical
Location: Chennai, Tamil Nadu, India
Website: www.thinkingvertical.com
Email: info@thinkingvertical.com

2. Information We Collect

We may collect the following information:

Information you provide directly

• Name
• Email address
• Mobile number
• City or location
• Company name
• Job title or profession
• Career-related details shared by you
• Messages, enquiries, or feedback submitted by you

Information collected automatically

• IP address
• Browser type
• Device type
• Operating system
• Referral source
• Pages visited
• Time spent on the site
• Click activity
• Cookies and similar tracking data

Advertising and analytics data

• Google Analytics
• Google Ads
• Meta Pixel
• Meta Ads tools
• Other analytics or conversion tracking tools used in our business

Payment-related data

If you purchase a program, course, or service through third-party platforms such as TagMango, GrowthFlow AI, or connected payment providers, payment information may be collected and processed by those platforms or their partners. We do not intentionally store your full card or banking details on our own website.

3. How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Register you for masterclasses, webinars, coaching, or training programs
• Provide access to courses, memberships, sessions, and resources
• Send reminders, updates, and support communication
• Improve our website, services, and user experience
• Analyse ad performance and website activity
• Run marketing, remarketing, and audience targeting campaigns
• Manage lead capture, CRM activity, and automation workflows
• Send promotional updates about our services, programs, events, and offers
• Maintain business records
• Protect our rights and comply with legal obligations

4. Consent

By voluntarily submitting your details through our website, forms, registration pages, or related communication channels, you consent to the collection and use of your information as described in this Privacy Policy.

You may withdraw consent for future promotional communication at any time by contacting us.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

• Understand visitor behaviour
• Improve website performance
• Measure ad and campaign performance
• Track conversions
• Build custom audiences
• Show relevant advertisements
• Retarget visitors on platforms such as Google and Meta

You may disable cookies through your browser settings, but some website features may not function properly.

6. Third-Party Tools and Platforms

We may use third-party service providers and platforms to support our business operations, including but not limited to:

• Website hosting tools
• Landing page and funnel tools
• Form builders
• CRM and lead management systems
• Email communication tools
• WhatsApp communication systems
• Webinar or scheduling tools
• Google Analytics
• Google Ads
• Meta advertising tools
• TagMango
• GrowthFlow AI
• Payment gateways and payment processors

These providers may process your information under their own privacy policies and terms.

7. TagMango, GrowthFlow AI, and External Services

Our website or lead flow may connect with or redirect you to third-party platforms such as TagMango and GrowthFlow AI for purposes including:

• Lead capture
• Landing pages
• Funnel automation
• CRM management
• Email or WhatsApp follow-up
• Scheduling
• Course access
• Membership access
• Content delivery
• Checkout
• Payment processing

Once you interact with a third-party platform, your data may also be governed by that platform’s own privacy policy and terms. We encourage you to review those policies before submitting sensitive information or making a purchase.

8. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary:

• With service providers who help us run our business
• With platforms used for communication, automation, analytics, content delivery, or payments
• Where required by law or legal process
• To protect our legal rights, prevent fraud, or address security issues
• In connection with a business transfer or restructuring, if applicable

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business and financial records
• Resolve disputes
• Comply with legal or regulatory obligations
• Support reasonable business operations and follow-up activities

When no longer required, the information may be deleted, anonymised, or securely stored as appropriate.

10. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, disclosure, alteration, or destruction.

However, no website, software platform, or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

11. Your Rights and Choices

Subject to applicable law, you may contact us to:

• Access the personal information you have shared with us
• Correct inaccurate or incomplete information
• Request deletion of your data, where appropriate
• Withdraw consent for promotional communication
• Opt out of marketing emails, calls, or messages
• Raise concerns about how your information is handled

To make a request, contact us at info@thinkingvertical.com.

12. Promotional Communication

If you register for our masterclass, submit a form, make an enquiry, or purchase a service, we may contact you through:

• Email
• Phone
• SMS
• WhatsApp
• Other relevant communication channels

You may opt out of promotional communication at any time. However, we may still send essential service-related messages where required.

13. Children’s Privacy

Our website and services are generally intended for adults, working professionals, business users, and students.

We do not knowingly collect personal information from children in a manner that violates applicable law. If you believe such information has been improperly shared with us, please contact us.

14. External Links

Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices, content, or policies. Your use of those websites is subject to their own terms.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or service structure. Any revised version will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

16. Contact and Grievance